Terms of Service

These terms apply when an organisation signs up for, or uses, our parking management platform, including Entry Gate, Slot Guidance, Cashless Pay, Monthly Passes, Enforcement Desk, AI Occupancy Forecast and Parking Reports. By creating an account, you accept these terms on behalf of your organisation.

You are responsible for keeping login credentials safe and for activity under your account. Give staff only the roles they need, and remove access when staff leave.

Plans are priced per site per month by number of bays, as shown on the pricing page or in your order form. Yearly plans are billed in advance.

Cameras, sensors, signs, barriers, pay stations and installation are quoted and invoiced separately.

Payment gateway and UPI charges are billed by your payment provider and are not included in plan prices.

A free trial covers one site for 30 days. At the end of the trial, the site moves to a paid plan only if you choose one. Trial data can be kept if you continue.

• Display parking tariffs clearly at every entry
• Display signage that number-plate cameras are in use
• Set a data retention period that meets local law
• Set enforcement and pricing rules that comply with local regulations
• Keep emergency vehicle access open as required by law

Occupancy forecasts and suggestions are estimates based on past data and context. They help your team plan but do not guarantee outcomes.

Pricing suggestions are applied only within limits you set and only when your team approves them.

You own the data captured at your sites. We process it to provide the service, as described in the Privacy Policy. You can export your data at any time while your account is active.

• Do not use the platform to track people beyond parking purposes
• Do not attempt to add face recognition or other biometric identification
• Do not resell or share plate data with third parties except as required by law
• Do not attempt to break, probe or overload the platform

We aim for high availability of cloud services. Lanes are designed to keep working offline through the on-site edge device. Planned maintenance is scheduled outside common peak hours where possible.

Hardware supplied by us carries the manufacturer's warranty passed through to you. Damage from misuse, accidents, power surges or unauthorised modification is not covered.

To the extent allowed by law, our total liability for any claim is limited to the fees you paid for the affected site in the twelve months before the claim. We are not liable for indirect or consequential losses, such as lost revenue during an outage caused by events outside our control.

You can cancel at the end of any billing period. We may suspend accounts that breach these terms after notice. On cancellation, you have 30 days to export data, after which it is deleted.

These terms are governed by the laws of India. Disputes are subject to the jurisdiction of the courts named in your order form.